Terms of service

1. About the service

DentaLab System is a cloud management system for dental laboratories. The service is provided on a subscription basis: each client laboratory gets an individually configured system running on a separate database.

2. Payment terms

The first-year price includes building the system, configuration, data migration and training. Subsequent years cover technical care and server costs. Prices are set in US dollars; payment is accepted in UZS (at the current rate) via Click, Payme or cash. Payments for a started period are not refunded, but the service is provided in full until the period ends.

3. Client data

All data the laboratory enters into the system (doctors, jobs, finance) remains the property of the laboratory. Upon contract termination the client may receive a full export of their data.

4. Service level

The system is designed to run 24/7. Automatic backups are taken daily. Planned maintenance is announced in advance and usually performed at night.

5. Limitation of liability

The service is provided “as is”. DentaLab is not liable for damages caused by ISP outages, force majeure or misuse on the client's side.

6. Changes

Clients are notified of term changes at least 30 days in advance. The price does not change within a paid subscription period.